- How do I modify or cancel an existing reservation?
- Do you offer industry or TWA employee rates?
- Is parking available?
- How do I get to the TWA Hotel?
- Can restaurant or bar reservations be made?
- Is the rooftop pool open?
- Do any rooms offer views of JFK’s runways?
- I’m a travel agent. Can I make a reservation via the GDS?
- Are gift cards available for purchase?
- What is the check-in time?
- What is the minimum age required to check in?
- Are pets allowed? Are there relief stations?
- Are government rates available?
- Are “day stays” available?
- How do I reserve a group booking or event?
- Does the hotel have a spa or salon?
- Is luggage storage available?
- Is there shuttle bus transportation?
- Is there a lost and found?
- Are cribs and rollaway beds available?
- Are special rates available for the media or influencers?
How do I modify or cancel a reservation?
Please click here to modify or cancel an existing reservation. After providing the email address you used to confirm your reservation as well as your confirmation number, follow the prompts to complete your request.
Do you offer industry or TWA employee rates?
At this time, we do not offer special industry or TWA employee rates. We do plan to launch a special rate for the members of these important communities soon. Our current rates can be found only on twahotel.com. We do not offer AAA member rates.
Is parking available?
Onsite valet parking is available at the hotel. Rates are posted below and are subject to change.
Onsite Valet Parking Rates
- Up to 30 Minutes: $10
- Up to One Hour: $20
- Up to Two Hours: $30
- Daily Max: $48
- Overnight (out by 11 am): $48
The TWA Hotel validates parking for patrons of Connie, The Sunken Lounge, The Pool Bar and the Paris Café for two-hour periods. After the two-hour window, the above rates apply. Please ask for the validation code at the dining establishment.
Self-parking for TWA Hotel guests is also available in the yellow lot between JFK Terminals 5 and 7. After parking, follow the signs in the garage for the skywalk to JetBlue Terminal 5. In Terminal 5, take the escalator down to the baggage claim area. On the far right, you'll see an elevator for the TWA Hotel. Take the elevator up to the hotel. Once out of the elevator, follow the red carpeted flight tube to the hotel lobby. Turn right immediately after exiting the flight tube and follow the ramp down and to the left to reach the check-in area. For more information on self-parking, visit jfkairport.com.
How do I get to the TWA Hotel?
TWA Hotel
One Idlewild Drive
JFK International Airport
New York, NY 11430-1962
If you’re driving:
The TWA Hotel is located at JFK Airport near Terminal 5. Upon entering the airport, proceed toward Terminal 5 (JetBlue). Follow the traffic signs to the TWA Hotel, keeping left toward Terminal 5's parking area.
For the TWA Hotel's valet parking, transfer to the left center lane, which will lead you directly to the hotel's main entrance.
For self-parking, stay in the left lane to arrive at the yellow lot between JFK Terminals 5 and 6. After parking, follow the signs in the garage for the skywalk to JetBlue Terminal 5. In Terminal 5, take the escalator down to the baggage claim area. On the far right, you'll see an elevator for the TWA Hotel. Take the elevator up to the hotel. Once out of the elevator, follow the red carpeted flight tube to the hotel lobby. Turn right immediately after exiting the flight tube and follow the ramp down and to the left to reach the check-in area.
If you’re taking the AirTrain:
Available 24/7, the AirTrain provides the fastest and best route to and from the TWA Hotel. Carrying a ton of luggage? Smarte Cartes and luggage carts (as well as small pets in a secured carrier) are permitted on the AirTrain. Exit at the Terminal 5 (JetBlue) stop, go up the escalator and follow the signs to JetBlue Terminal 5. In Terminal 5, take the escalator down to the baggage claim area. On the far right, you'll see an elevator for the TWA Hotel. Take the elevator up to the hotel. Once out of the elevator, follow the red carpeted flight tube to the hotel lobby. Turn right immediately after exiting the flight tube and follow the ramp down and to the left to reach the check-in area.
The AirTrain connects all terminals to airport parking lots, the rental car center and NYC’s public transportation at the Jamaica and Howard Beach Stations, where you can find the subway, the Long Island Rail Road and public buses (click here to see our map!). The AirTrain is free within JFK and between the TWA Hotel and all terminals. If you end or start your trip at the Jamaica or Howard Beach Stations, a $5 fee is payable by a MetroCard available at those stations. The AirTrain runs as often as every 7 minutes during peak times. Find more information on the AirTrain and public transportation at jfkairport.com or mta.info.
If you’re walking over from JetBlue Terminal 5:
In Terminal 5, take the escalator down to JetBlue’s baggage claim area. On the far right, you'll see an elevator for the TWA Hotel. Take the elevator up to the hotel. Once out of the elevator, follow the red carpeted flight tube to the hotel lobby. Turn right immediately after exiting the flight tube and follow the ramp down and to the left to reach the check-in area.
If you’re flying by helicopter:
Avoid traffic and fly in style with BLADE, which offers continuous flights from Manhattan to JFK Airport (and back!) all day on weekdays and on Sunday afternoons starting at $195 per leg. To book your seat, visit the BLADE site.
See all of this laid out on our TWA Hotel map, or click here to download printable directions.
Can restaurant or bar reservations be made?
Reservations for the Paris Café, The Sunken Lounge, The Pool Bar and Connie are available. We do suggest booking a table in advance of your visit, but our bars and restaurants also accept walk-ins.
Is the rooftop pool open?
The rooftop infinity pool at the TWA Hotel is open now (yes, it’s heated!). Don’t forget to pack your bathing suit!
Do any rooms offer views of JFK’s runways?
Yes! Book a Runway View room to watch jets take off on JFK’s runways (not that you’ll hear them — the floor-to-ceiling windows are the second-thickest in the world). Historic TWA view rooms overlook the iconic TWA Flight Center designed by famed architect Eero Saarinen and first opened in 1962.
I’m a travel agent. Can I make a reservation via the GDS?
The only way to make a reservation for the TWA Hotel is online at twahotel.com. At this time the hotel is not active within the GDS and all rates offered are net, non-commissionable.
Are gift cards available for purchase?
Yes, the TWA Hotel offers gift cards via The TWA Shop, both online and at the hotel.
What is the check-in time?
Check-in time is 4 pm EST and checkout time is 11 am EST.
What is the minimum age required to check in?
At least one hotel guest must be 21 years of age or older to check in for an overnight or day stay with a valid government issued ID.
Are pets allowed? Are there relief stations?
The TWA Hotel welcomes you and your pet! If you are booking a guestroom, please use the comments field on the checkout page while making a reservation to let us know you are traveling with a pet. Please note there is a fee of $25 per pet for each stay. Pet owners are asked to clean up after their pets while visiting the TWA Hotel. A designated, pre-security relief station is located at Terminal 5. Walk through the TWA Hotel’s Saarinen Wing flight tube and down the stairs to JetBlue baggage claim. The relief station is outside the doors near baggage carousel 6. Click here for more information on pet relief areas at JFK Airport.
Are government rates available?
Yes, the TWA Hotel extends the government per diem rate to all U.S. Federal Government employees and U.S. Armed Forces members. A valid ID is required at check-in.
Are “day stays” available?
Yes. Day stays can be reserved for the following time intervals:
- 7 AM – 11 AM
- 8 AM – 8 PM
- 10 AM – 4 PM
- NOON – 6 PM
To book a day stay on our website, select your desired day as your arrival date. Please note that the departure date will automatically appear as the date after your day stay. However, your confirmation email will reflect your day stay reservation as beginning and ending on your desired arrival date.
How do I reserve a group booking or event?
For reservations of 10 or more rooms per night, please contact [email protected]twahotel.com. For events information, visit our Meetings & Events page, download an events kit or email [email protected]twahotel.com.
Does the hotel have a spa or salon?
The TWA Hotel will offer limited salon services, but will not have a full-service spa. Details about the salon services will be announced soon.
Is luggage storage available?
Yes. Stop by the Arrivals Hall to store your luggage for a few hours before check-in or after checkout. If you’re just visiting us for the day, we can store your luggage while you wander. There is no charge for luggage service. Long-term storage is not available.
Is there shuttle bus transportation?
To reduce airport traffic, shuttle buses are not permitted at JFK terminals for pickup and drop-off. However, you can take the AirTrain 24/7 to and from the TWA Hotel by using the Terminal 5 stop near the hotel. The AirTrain is the fastest and best route to the hotel and connects all terminals to airport parking lots, the rental car center and NYC’s public transportation at the Jamaica and Howard Beach Stations, where you can find the subway, the Long Island Rail Road and public buses. Carrying a ton of luggage? Smarte Cartes and luggage carts are permitted on the AirTrain. The AirTrain is free within JFK and between the TWA Hotel and all other terminals. If you end or start your trip at the Jamaica or Howard Beach Stations, a $5 fee is payable by a MetroCard available for purchase at those stations. The AirTrain runs as often as every seven minutes during peak times. Find more information on the AirTrain and public transportation options at jfkairport.com or mta.info.
Is there a lost and found?
Yes. If you misplaced an item during your visit to the TWA Hotel please submit a claim (If prompted, enter client identification number 91744), and we will be in touch regarding your personal property. You will receive a response within 72 hours.
Are cribs and rollaway beds available?
The TWA Hotel has a limited number of complimentary Pack ‘n Plays for guests. Please note any Pack ‘n Play requests in the comments field on the checkout page when making a reservation to ensure availability. The hotel does not offer rollaway beds.
Are special rates available for the media or influencers?
We do not offer special media or influencer rates. For media interviews or image requests, please email [email protected].